Patient Guide

Contact and Assessment

Our customer service colleagues are available between noon and 9:30 pm on working days to assist you via telephone or e-mail. Our colleagues will get in touch at your preferred time and via the medium of your choice based on the information you enter into the contact form on our website. They will do everything they can to answer any questions you may have about treatment in Turkey.

Our mission is to offer high-quality and affordable services to anyone wishing to travel to Turkey for treatment.

The treatment available in Istanbul not only meets the highest standards of safety and comfort, but also offers considerable financial savings. Our services cannot be matched in terms of quality or value for money in your home country.

Quotation

Once you have discussed your questions with one of our colleagues and we have determined which course of treatment you require, you have several options:

if you have X-ray images that are less than three months old, please send them to us as they will allow us to make a 90% assessment of your needs and provide you with a preliminary quote for treatment

if you do not have X-rays or those you have are more than three months old, we recommend a free consultation. Following receipt of your X-rays, we are only able to provide an approximate quote as a full diagnosis can only be made once you have met with one of our professionals in person. Those patients requiring a 100% accurate quote can receive this in person in Turkey.

We also require some photos of your dental for treatments like smilemakeover to determine your needs. Your appointed coordinator will help you with photos.

Personal Consultation

Whether or not you receive a quote in advance, a personal consultation is the best way to make sure that Turkish dentistry is the right choice for you. As well as learning about the types of treatment you require and their cost, we are sure you will be impressed by the high quality of treatment, outstanding value for money and exceptional expertise of Turkish dentists. You will also have the opportunity to choose up to three top dental surgeries from among our partners and meet each in turn free of charge. This will help reassure you that we truly offer only the highest quality, which is something you will experience with all of our partners, regardless of which one you choose.

During your personal consultation, you will meet your dentist, receive a comprehensive treatment plan and have the opportunity to discuss any remaining questions you might have in person with the specialists.

Treatment Plan(s)

If you receive a treatment plan during the course of your consultation, or were provided with a quote on the basis of your X-ray, all you have to do is decide on the following:

was I quoted a good price? will the recommended treatment solve my dental problems? am I certain that I am receiving a lasting solution? if I have received a better offer, which one should I choose and on what basis? was the environment I experienced (e.g. the dental clinic and dentists you meet in the course of the personal consultation) right for me? is the information I have been provided sufficient, or do I have any further questions?

Personal Consultation

DentHub has an internationally accredited team that works 24/7 to meet your healthcare needs. Additionally, we carefully prepared the patient guide for your precious patients. All of the instructions will minimize the risk of emerging complications and assure that your recovery period goes comfortable.

Our coordinator team will be assisting you from the minute you’re contacted to years after your visit.

What you should bring to the surgery?

  • Bring a universal adaptor for your electronics chargers as the plugs have two pinholes here unlike the UK which has three pinholes.
  • Pack your luggage as if you are coming over for a cosy holiday.

What do we provide?

  • All transfer service from airport-hotel-clinic. Our coordinator team will be always contact with you
  • You’ll be booked in one of our 5* hotels including breakfast. Hotels are chosen to be near to dental clinics so you can just go rest in hotel if you want to during treatment
  • You will be prescribed and provided with painkillers belonging to the drug class of NSAIDs (non-steroidal anti-inflammatory drugs).
  • You will be prescribed and provided with antibiotics for prophylactic purposes to avoid any infection that may happen due to open cuts or wounds. ( treatments like implant )

Your Arrival

You are kindly requested to book your ticket to Sabiha Gokcen Airport (SAW).
Our transfer team will be waiting for you with the cardboard 34S at the non-custom exit area of the airport.
After you are picked up, you will be transferred to the stay choice your purchased accommodation for a nice rest before your treatment day.
Please do not forget to visit this website to purchase your e-visa before flying in to Turkey.  https://www.evisa.gov.tr/en/apply/

Finance

You are requested to pay your outstanding balance before we can provide any medical service (Your DentHub treatment pack price excluding your deposit).

Payment Methods:

  • Cash
  • Bank Transfer (Should be paid 7 days before the surgery)
  • Wire Transfer (Should be paid 7 days before the surgery)